Bias and Fairness in Natural Language Processing After the medium model, the percent change in encoding performance plateaus for BA45 and TP. A. Participants listened to a 30-minute story while undergoing ECoG recording. A word-level aligned transcript was obtained and … Continue reading →

Generative AI In Conversational Analytics: A Demo & Discussion Small and medium businesses (SMBs), in particular, face a series of pain points across the customer journey, including heavy reliance on offline marketing channels. This leads to limited reach for customer … Continue reading →

Hilton Introduces Customer Service Chatbot to China As we’ve explored, the path forward is not merely about adopting new technologies, but about reimagining the role of every individual within the hospitality ecosystem. Across the hospitality and travel industries, other companies … Continue reading →